CORE BELIEFS OF OUR TARGET CLIENTS – What I share with them

This list includes feedback from former clients and from my book interviews.

  • Generational differences in attitudes and beliefs inform and influence attitudes, behaviors and worldviews about all aspects of diversity. If you send out the same messages to all generations, they receive them differently, which hinders achieving your desired objectives.

  • Combination of knowledge and approaches of different generations provide more depth and fun.

  • The desired “community” is working across generations with smart people who like what they do. Your experience is enriched if you can share it.

  • If you stick to your assumptions without periodic questioning you will quickly become outdated.

  • Without cross-generational conversation people are missing perspective; you get locked into black & white and limited thinking.

  • You need to understand types (skills, personality, mindset, culture, etc.) of workers better to support them appropriately.

  • Treating generational differences and other diversity factors as separate silos and approach programs as if one solution fits all generations that will make the crucial emotional connection is a costly mistake in terms of money, frustration, and desired outcomes.

  • Passing on knowledge to other generations is crucial and personally satisfying/gratifying.

  • Seeing the difference cross-generational conversation makes to productivity

  • You may see a “wall” of unspoken tension among generations.

  • “The value of open dialogue – the “cement” or binder that makes the organization strong and able to withstand stress and fracture.”

  • Without cross-generational conversation, we will not understand how to address different generations for business purposes. You can’t teach or sell if different generations don’t help you structure services and channels of communication.

  • Seeing the value of discovering commonalities and complementary ways of collaborating.

  • You are feeling personally responsible for making sure multi-generational teams have tools to succeed.

  • Willingness to be trailblazers.

  • Obstacles in a rigid organization should not stop you.